No technical glitch or security breach; COEMPT denies allegations on CBSE evaluation process

NEW DELHI: Coempt Edu Tech has denied allegations of technical glitch and security breach in CBSE On Screen Marking (OSM) controversy. The Hyderabad-based company provided the OSM service used by CBSE for Class XII evaluation. The company claimed that there was no fault in its software or infrastructure and that the complaints arose from isolated operational issues.

The company said that the alleged incident of receiving another student's answer sheet was not a software glitch. Coempt clarified that it has identified the place and person where the scanning was done and it is 100 percent confirmed that there was no technical error in this case.

Coempt said that it is reviewing the concerns regarding blurred images and illegible handwriting in the scanned copies in coordination with the evaluation authorities. Coempt uses high-end industrial-grade scanners. The scanning resolution is excellent. The company added that the hardware is upgraded annually.

The company also responded to the report of flaws in the platform by 19-year-old hacker Nisarga Adhikari. Nisarga did not access any production systems that handle student data and only accessed a server used for testing purposes.

The server contained dummy tests. It is intended for internal use and is accessible to the public. Coempt said that no student data or technical infrastructure was compromised and that the company's operational systems are secure.